Utilities Department

For Billing and Connection Services

Please call Customer Service at 407-905-3191 for billing and connection services and issues related to connections and billing.

Water Consumption Monitoring

Sign up to monitor your Water Consumption TODAY. Create a new account by clicking SIGN ME UP HERE!

Rates, Fees & Regulations

Reference the Rates, Fees & Regulations Flyer for more information.


Utilities Department Mission Statement

  • Provide and maintain quality utility services to, including water, sewer, and reclaimed water, which meet or exceed all regulatory standards
  • Plan future growth of utility services in accordance with the projected growth of the city
  • Leave everything better than we find it, making green improvements to keep water conservation in mind and reduce our carbon footprint
  • For more information, see About Us
Link to Utility Billing and Customer Service Page
Link to Aqua Hawk Water and Account Alerts Page
Link to Irrigation Schedule Page
Water Quality Report - Utilities
Reclaimed Water System Status Boil Alerts in Effect
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NEW! 2018 Consumer Confidence Report Available

The 2018 Consumer Confidence Report, which details the quality of the water provided to you by the City of Ocoee, is now available for viewing.

¡NUEVO! Informe de confianza del consumidor por el año 2018 ahora disponible

El informe de confianza del consumidor por el año 2018, que detalla la calidad del agua que le proporcionó la ciudad de Ocoee, ahora está disponible para su revisa.

Sensus Customer Portal Now Available to Customers with Smart Meters

The Sensus Customer Portal is now available for all customers whose water meters have already been upgraded to the smart meter system. Meter upgrades for all customers are scheduled to be complete by July 4th. Please call 407-905-3159 if you have any questions.

Rain Barrel Workshops

The next Rain Barrel Workshop -TBD Contact the Utilities Administration office, across from the Jim Beech Recreation Center at 1800 A D Mims Road. The event generally takes place from 9 a.m. - Noon. Spaces are limited and the workshop is open to Ocoee residents only. Residents must pre-register by calling 407-905-3159.

Important Current Project Information

Current projects are listed on the City Construction Projects page.